Holiday Direct Travel Group members use a
centralised 'Trust Account' which holds your funds until the
money is paid to another body (bonded holiday suppliers) The
holiday supplier then becomes legally responsible for the
protection of the funds and for providing you with the
holiday as agreed.
An independent Trustee has been appointed
who authorises, in conjunction with Holiday Direct Limited.,
the release of funds from the Trust Account. This is
to protect your funds in the event of financial failure of
your travel agent or Holiday Direct Limited.
In practice,
this means that in the event of the financial failure of your
travel agent or Holiday Direct Travel Group, before your holiday,
your funds remain available for refund or to reinstate your
tour with another tour operator.
Our authorised Independent Trustee is - Tim
Lyons & Co Chartered Accountants, Mede House, Salisbury
Street, Southampton SO15 2TZ. Tel 02380 248535
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